Reporting to the National GP Engagement Manager, you will play a pivotal role across the GP recruitment and engagement journey — from initial attraction and candidate engagement through to onboarding, commencement and ongoing support.
This relationship-focused role suits someone who enjoys recruitment, stakeholder engagement, and working closely with healthcare professionals.
You will proactively identify and engage prospective GPs, assess suitability, support clinic matching and guide candidates through the recruitment process. Following commencement, you will continue to build the relationship through a structured six-month onboarding and engagement program.
You will work closely with GPs, Practice Managers, Operations teams and other internal stakeholders to deliver a positive and consistent experience for doctors joining Better Medical.
The role can be based in Brisbane, Melbourne or Adelaide, with hybrid working arrangements combining office and work-from-home. Interstate and intrastate travel will be required to visit clinics, meet with GPs and attend training, conferences and team events.
Key Responsibilities
GP Attraction & Recruitment
- Develop strong, trusted relationships with prospective GPs throughout the recruitment journey
- Proactively source and identify suitable GP candidates through recruitment channels, networks and direct outreach
- Screen applications and conduct phone interviews to assess qualifications, registration, experience, preferences and suitability
- Develop targeted recruitment campaigns aligned with clinic workforce requirements
- Support clinic and GP matching by understanding the needs, preferences and requirements of both
- Engage with GP recruitment agencies and external recruitment partners
- Represent Better Medical at conferences, Clinical Update Days and other GP engagement events
Candidate Management & Onboarding
- Manage candidate communication and coordination from initial enquiry through to onboarding and commencement
- Coordinate the first six months of relationship management and GP hypercare
- Conduct structured check-ins and milestone reviews with newly commenced GPs
- Coordinate support with relevant internal stakeholders to address issues and ensure a positive transition
- Manage phone and email support channels, ensuring GP enquiries and concerns receive a timely and coordinated response
GP Engagement & Insights
- Monitor GP integration, engagement, patient growth and overall experience
- Identify emerging concerns, risks and opportunities and coordinate appropriate support
- Monitor recruitment pipeline activity, candidate conversion, patient growth, utilisation and GP engagement indicators
- Use recruitment and workforce data to identify trends and inform recruitment and engagement strategies
- Contribute insights that support GP retention, growth and long-term engagement
About you
To be successful in this role, you will bring:
- Demonstrated experience in GP engagement, stakeholder or relationship management, with recruitment, attraction and retention experience highly regarded
- Strong understanding of General Practice operations and administration, or experience in a similar healthcare environment
- Experience supporting onboarding, engagement, retention or workforce programs
- Strong relationship-building skills and the ability to establish credibility and trust with GPs and operational stakeholders
- Strong analytical skills and confidence interpreting recruitment, workforce and engagement data
- Excellent verbal and written communication skills, including the ability to manage sensitive conversations professionally
- Strong organisation and time-management skills, with the ability to manage multiple priorities and stakeholders
- Confidence working autonomously while collaborating effectively across a national team
- Proficiency with CRM platforms, recruitment systems, reporting tools and Microsoft Office
Why join Better Medical?
Better Medical offers the opportunity to make a meaningful contribution to the future of primary healthcare while working within a supportive and collaborative national team.
You will have:
- Hybrid working arrangements across our Brisbane, Melbourne or Adelaide offices and work from home
- Autonomy and decision-making authority to drive recruitment and engagement outcomes
- A genuinely supportive and collaborative team environment
- Employee Assistance Program (EAP)
- Ongoing 10% discount on Medibank insurance
- Access to discounts on products, services and gift cards through our employment platform
- Opportunities for professional development and career growth within a growing healthcare organisation
About Better Medical
Better Medical is a doctor-led owner and operator of high-quality General Practices across Australia, with more than 60 clinics across Queensland, Victoria, Tasmania and South Australia.
Our practices are locally managed, regionally connected and centrally supported. We provide the infrastructure, expertise and resources that enable healthcare professionals to focus on delivering high-quality patient care.
Our purpose is to create supportive environments where healthcare professionals can thrive, while fostering continuous improvement across our practices.
Our values of support, compassion, integrity, connection and innovation underpin how we work with our people, doctors and communities.
Ready to make an impact?
If you’re passionate about GP recruitment, relationship building and supporting doctors to succeed, we’d love to hear from you.
Apply now following the prompts below and join Better Medical in helping shape the future of primary healthcare across Australia.
Applications will be reviewed as they are received, and shortlisted candidates may be contacted prior to the closing date
