Campaspe Family Practice – Medical Receptionist

About the Position

An opportunity has become available for a Medical Receptionist to join our friendly, supportive and experienced team at Campaspe Family Practice. We are located in the heart of Kyneton within the Macedon Ranges, we are a busy practice and pride ourselves on offering our patients a range of specialised services close to home.

We have a casual, flexible position available for a dedicated Administrator. The successful candidate will hit the ground running and need to be highly motivated with a sound background in customer service. Proficient computer skills are essential with a knowledge of medical software including Best Practice being desirable.

Daily tasks and responsibilities will include:

• Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
• Maintaining confidentiality while managing patient records.
• Processing payments, Medicare and third-party claims and reconciliations
• Effective management of patient appointment types
• General administration and daily office duties
• Duties as required by Doctors and the Practice Manager

To be successful in this role, you will have:

• Professional, friendly, confident, and courteous manner
• High work ethic and flexibility with work hours
• Ability to work under pressure, multi-task, and prioritise
• Excellent communication skills – written and verbal
• Strong organisational and problem-solving skills
• Ability to work in a diverse team and independently
• High level attention to detail.
• Enthusiasm, willingness, and ability to learn and retain information

To apply for the Casual Medical Receptionist role, please include a current resume and an introductory letter (no more than 1 x A4 page in length) outlining your availability across all workdays and addressing why you are seeking a medical receptionist role, your key career achievements, and what you can personally bring to Campaspe Family Practice.

We look forward to welcoming a like-minded medical receptionist to our team.